Last year I spoke with Matt Jameson Evans, the founder of Health Unlocked, about the growth of his online community for patients. The site, which launched in 2010, aims to help people make better choices about their health. A sign of their success came in 2012 when they were approved by NHS Choices as a recommended community for patients to use.
In new guidance consultation issued August 6 2014, the Financial Conduct Authority (FCA) aims to clarify the regulator’s approach to social media (prior guidance was published in 2013) and provide guidance for how firms should handle financial promotions through social media communications.
Crowdsourcing is in my opinion the single best application of the principles of social business on the market today. The opening up of knowledge work to the masses has delivered untold benefits to organizations, be they profit seeking or otherwise.
When customer loyalty marketing is firing on all cylinders, the effects are indisputable. It is a given that loyalty programs work well, and they work especially well when there is a strong focus on driving specific customer behaviors
There’s an old saying from the legendary particle physicist Frank Oppenheimer that the best way to really learn something is to try and teach it to someone else. A new study suggests that far from being an old wives tale, this may have a good chunk of validity to it.
Video lectures are a fundamental part of your average MOOC. Despite the use of relatively modern technology however, the pedagogy of the lectures is not really any different to a physical chalk and talk lecture in any campus or classroom around the world.
Utilise the iSheets module to assist with the Know Your Client procedures to avoid money laundering offences. Use the new client identification solution as a secure platform for clients to submit their identification information.
Crowdfunding platforms have proved pretty revolutionary in their channeling of finance to worthwhile projects throughout the world. The number of platforms has mushroomed over the past few years, with a huge range of ventures of various sorts obtaining funding that they might have struggled to obtain through other channels.
The world of marketing is in an interesting and exciting place right now. The “commercial” as we know it is dying.
AirBnB have made an undoubted splash in the travel market, with millions of people using the service to find accommodation with other people from around the world. It’s probably fair to say that the vast majority of usage has been in the consumer travel market however, which is something the company are looking into changing.
Theo Priestley tackled the excessive hype around the “things” part of the Internet of Things (IoT) today with his piece, “Everything is Connected in the Internet of Things.” Priestley very accurately says that the emphasis of what’s coming shouldn’t be on the “Things” or the “Internet” but instead on the data that will be generated (and, I would argue, consumed).
The use and application of mobile devices in healthcare is certainly one of the more exciting technological developments of recent times. Experts such as Eric Topol are predicting an age where our mobile devices are increasingly used to record and communicate our health data with professionals, who can then act accordingly on the data we send them.
With so much of the Facebook business model relying on the data they collect from members, it’s inevitable that there will be a regular slew of stories about privacy and the like. The recent news of news feeds being manipulated as part of a psychological experiment emphasized the concerns many have.
This month was a month of tech shakeups and analyst reports. Read on to find out more
I wrote recently about the value inherent in your doctors understanding the kind of places you go online to search for information about your ailments, both in the sense that they can warn you about disreputable sources but also learn about some of the more valid areas of exploration.
Last year some research from Singapore highlighted the value in what they called familiar strangers. These are the people we see regularly throughout our normal activities, but who we have no relationship with.
In my last post ‘Looking under the intranet bonnet‘ I explained how publishing standards are the foundation to a consistent user experience. The problem I find is that most organisations have publishing standards – usability is the most common one – but how they are implemented can be flawed.
Earlier this summer I looked at the exchange of information between doctors and their patients, and in particular the exchange of knowledge that each party enters the relationship with.
One of the central tenants of social business is the desire to see employees collaborate more effectively with one another. With many organizations containing employees from numerous countries, this is often not as easy as it might seem.
Technology by itself is not going to be enough to make a workforce more productive -- it requires a clear line of site to business value.