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10 Big Data Trends for 2017

Companies continue to collect data. Can they use it to improve CX?

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Infogix, a leader in helping companies provide end-to-end data analysis across the enterprise, today highlighted the top 10 data trends they foresee will be strategic for most organizations in 2017.

“This year’s trends examine the evolving ways enterprises can realize better business value with big data and how improving business intelligence can help transform organization processes and the customer experience (CX),” said Sumit Nijhawan, CEO and President of Infogix. “Business executives are demanding better data management for compliance and increased confidence to steer the business, more rapid adoption of big data and innovative and transformative data analytic technologies.”

The top 10 data trends for 2017 are assembled by a panel of Infogix senior executives. The key trends include:

1.    The Proliferation of Big Data

    Proliferation of big data has made it crucial to analyze data quickly to gain valuable insight.

    Organizations must turn the terabytes of big data that is not being used, classified as dark data, into useable data.    

    Big data has not yet yielded the substantial results that organizations require to develop new insights for new, innovative offerings to derive a competitive advantage

2.    The Use of Big Data to Improve CX

    Using big data to improve CX by moving from legacy to vendor systems, during M&A, and with core system upgrades.

    Analyzing data with self-service flexibility to quickly harness insights about leading trends, along with competitive insight into new customer acquisition growth opportunities.

    Using big data to better understand customers in order to improve top line revenue through cross-sell/upsell or remove risk of lost revenue by reducing churn.

3.    Wider Adoption of Hadoop 

    More and more organizations will be adopting Hadoop and other big data stores, in turn, vendors will rapidly introduce new, innovative Hadoop solutions.

    With Hadoop in place, organizations will be able to crunch large amounts of data using advanced analytics to find nuggets of valuable information for making profitable decisions.

4.    Hello to Predictive Analytics 

    Precisely predict future behaviors and events to improve profitability.

    Make a leap in improving fraud detection rapidly to minimize revenue risk exposure and improve operational excellence.

5.    More Focus on Cloud-Based Data Analytics 

    Moving data analytics to the cloud accelerates adoption of the latest capabilities to turn data into action.

    Cut costs in ongoing maintenance and operations by moving data analytics to the cloud.

6.    The Move toward Informatics and the Ability to Identify the Value of Data 

    Use informatics to help integrate the collection, analysis and visualization of complex data to derive revenue and efficiency value from that data

    Tap an underused resource – data – to increase business performance

7.    Achieving Maximum Business Intelligence with Data Virtualization 

    Data virtualization unlocks what is hidden within large data sets.

    Graphic data virtualization allows organizations to retrieve and manipulate data on the fly regardless of how the data is formatted or where it is located.

8.    Convergence of IoT, the Cloud, Big Data, and Cybersecurity 

    The convergence of data management technologies such as data quality, data preparation, data analytics, data integration and more.

    As we continue to become more reliant on smart devices, inter-connectivity and machine learning will become even more important to protect these assets from cyber security threats.

9.    Improving Digital Channel Optimization and the Omnichannel Experience 

    Delivering the balance of traditional channels with digital channels to connect with the customer in their preferred channel.

    Continuously looking for innovative ways to enhance CX across channels to achieve a competitive advantage.

10.    Self-Service Data Preparation and Analytics to Improve Efficiency 

    Self-service data preparation tools boost time to value enabling organizations to prepare data regardless of the type of data, whether structured, semi-structured or unstructured.

    Decreased reliance on development teams to massage the data by introducing more self-service capabilities to give power to the user and, in turn, improve operational efficiency.

“Every year we see more data being generated than ever before and organizations across all industries struggle with its trustworthiness and quality. We believe the technology trends of cloud, predictive analysis and big data will not only help organizations deal with the vast amount of data, but help enterprises address today’s business challenges,” said Nijhawan. “However, before these trends lead to the next wave of business, it’s critical that organizations understand that the success is predicated upon data integrity.”

Hortonworks DataFlow is an integrated platform that makes data ingestion fast, easy, and secure. Download the white paper now.  Brought to you in partnership with Hortonworks

Topics:
big data analytics solutions ,cloud-based data analytics ,data virtualization ,IOT ,data management technologies ,digital channel optimization ,customer experience

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