13 Platforms That Enable Building Powerful Chatbots
These 13 chatbot platforms are perfect for your next AI-powered chatbot to increase the effectiveness of your customer service and generate more leads.
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Chatbots are crucial in improving the service effectiveness of any business. They provide a personalized experience and top-notch customer service. AI chatbots are emerging as the game-changers for product and service-based organizations all across the globe.
Amazon, Walmart, Zomato, and most online retailers now have AI-powered chatbots in place. Studies show that 52% of customers prefer to talk to a chatbot because of their responsive nature. Intelligent Chatbot marketing is now transforming the customer service industry.
Due to this rise in chatbots for eCommerce and other industries, chatbot development platforms are becoming increasingly popular. Some of the AI chatbots software even enables building chatbots without writing any code.
This article will highlight the 13 best AI chatbots software for developing intelligent and interactive chatbots for your applications. You can pick the best one and hire a chatbot app development company to get a bot for your business app.
13 Best Chatbot Development Platforms
Following are the 13 best AI chatbots software that you can use to build powerful, scalable, and rapid chatbots for your web apps and websites:
1. Mobile Monkey
Designed for integration with Facebook Messenger, Mobile Monkey is one of the top AI-powered chatbots platforms. You can connect the chatbot with your ad campaigns and utilize it for drip marketing. There are in-built chatbot forms, lead magnets, and automation tools for your marketing efforts. The chatbot enables converting your visitors into customers. There are free and paid versions available for the platform with added features like integrations, SMS, and more.
With Botsify, you can build chatbots for websites as well as Facebook Messenger and Slack. You can create seamless flows and build conversational, AI-based chatbots. Botsify doesn’t require coding as you can start with the drag-and-drop interface. You can get a bird’s eye view of the entire flow and integrate different plugins as well.
Mostly used for enterprise-level businesses, Botcore is a no-code chatbot development platform for building interactive bots. You can integrate the chatbot with legacy systems. There are chatbots for e-commerce, sales and marketing, supply chain, security, and alerts and triggers for specific actions. The chatbot focuses primarily on vendors and fulfillment, making it seamless for enterprise management.
One of the best AI chatbots software, Wotnot, offers a full range of conversational chatbot marketing solutions for a wide variety of industries. There are pre-existing templates that you can quickly customize and build chatbot flows for your business. There’s also the live chat feature for supporting the sales and marketing activities. It enables human intervention as and when needed.
A chatbot development framework from Google, DialogFlow allows you to build voice-based and conversational chatbots for your business. You can build Facebook messenger bots and integrate with Google Assistant, Alexa, and other VAs. It is available for both mobile and web applications. The platform uses Natural Language Processing to optimize conversations and offer a human-like feel to the clients.
TARS is one of the top AI solutions in chatbots for landing pages and increasing your conversion rate. There are 800+ templates that you can choose from for building an intelligent bot. The primary purpose is to increase your lead to conversion ratio. TARS focuses on multiplying the ROI on your marketing efforts through building conversational websites and chatbots.
The promise of ChatterOn is that you can build AI chatbots within 5 minutes. It aims to be the fastest AI chatbots software for your business. The platform supports rich content for chatbots, including images, videos, carousels, and more. The biggest advantage is that all the premium features of ChatterOn are available for free, up to 15,000 messages for your business.
You can build interactive AI-powered chatbots with FlowXO that can be integrated across all platforms — websites, social media, and mobile applications. It is an amazing chatbot for e-commerce that offers custom greetings to visitors. The chatbot built with FlowXO can accept payments by identifying the product or service that the customer has purchased.
9. HubSpot Chatbot Builder
Another of the popular chatbot development platforms, the HubSpot Chatbot Builder offers 200+ integrations. You can build a scalable bot that offers nearly unlimited conversational capabilities. It provides email tracking, lead addition to CRM, and integration with Gmail and Outlook. The biggest benefit is that the bot offers you a unique glimpse of the human touch while conversing.
Marketed as the next-gen chatbot marketing solution, Amplify.ai provides personalized conversations for a wide variety of landscapes. You can build branded virtual assistants for delivering a specialized and unique user experience. It enables you to deliver a conversational ad experience on Instagram and Facebook using a platform called AdLingo.
Known for its customer service and support capabilities, Aivo enables you to deliver unmatched service experience. You can build AI-powered chatbots to respond to customers in real-time and increase your conversion rate. It doesn’t require any coding and offers chatbot support for 50 different languages. You can integrate the platform with Zendesk, Sapier, Salesforce, and others.
Used specifically by enterprises, Imperson enables building high-quality AI chatbots that support audio, video, text, voice, AR, and VR on all significant platforms. Imperson delivers authentic customer experience through its NLP capabilities. It is an end-to-end chatbot AI solution for Skype, Facebook, Messenger, Slack, Kik, and several other chat platforms.
When you want to build a virtual agent that can work seamlessly with natural language processing, Boost.ai is the best option you have. It is one of the best AI chatbots software with 100+ live virtual agents, 10 million+ interactions, and 1000+ certified trainers. Boost.ai enables you to build scalable chatbots that use NLP for human-like conversations and helps in creating dynamic chatbots.
Leverage Chatbot Marketing for Effective Service Delivery
And not only services — chatbots are amazing for enterprise apps, CMS, and customer-centric web applications. They can deliver the right information at the right time, talk to the customers, and direct them to the right personnel.
Published at DZone with permission of Shardul Bhatt. See the original article here.
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