8 Essential Features of an Enterprise Mobility App
8 Essential Features of an Enterprise Mobility App
When building an enterprise mobility solution, remember these points when planning, developing, and supporting your application.
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Enterprise mobility is becoming an important element in the digital transformation journey of growing business organizations. Know all the essential features that any enterprise mobility app must possess for improving business processes.
An enterprise mobility app should be designed to offer maximum functionality and streamline the process flow within an organization. Once the goal of enterprise mobility app development is defined, emphasis should be on incorporating the best features to enhance the user experience and facilitate adoption. Every enterprise mobility app should focus on the following features/specifications for success:
1. Automation of Processes
Automation is the main reason organizations are adopting enterprise mobility in their core processes. With the help of enterprise mobility apps, organizations seek to streamline operations with minimal human intervention and save time/cost. Usage of devices in enterprise domain increased by 72% in one year. This shows that organizations became serious to adopt enterprise apps for improving processes and automation for better efficiency. Incorporating process automation capabilities in an enterprise mobility app should be majorly focused while developing an enterprise mobility app.
2. Bimodal IT Approach
The bimodal approach came on the IT landscape in 2014 when Gartner introduced the innovative model for handling future IT and mobility needs of enterprises. Bimodal IT approach defines two parallel tracks: one being the traditional IT approach, and other being an experimental and agile approach to build applications that can be quickly deployed and focus more on intuitive functionalities.
Enterprise mobility apps should be focusing on bimodal approach, too. At one end, they should be smart and future-ready while at the other; they should be easier to be integrated into legacy systems. The apps should consist of agile and pervasively useful functional tools and features that focus both on future predictability as well as innovative exploration for the best results.
3. Amazing User Experience
An enterprise mobility app should promise an intuitive experience to the users. Not only should it focus on improving functionality but should focus on offering the best user experience. This will improve adoption of the app within an enterprise, fulfilling the objective of automation for an organization.
In order to improve user experience, an app can offer futuristic features such as offline functionality, in-app notifications, etc. Also, providing multiplatform support is a great way to improve user experience, as it does not bind a user to a particular platform for using an enterprise mobility app.
4. Real-Time Connectivity and Analytics
The core purpose of integrating enterprise mobility apps in the existing system is to leverage the benefits of technology for getting better insights into existing processes. In order to succeed, every enterprise app must possess cognitive analytical capabilities. As a modern organization, companies have to deal with hundreds of stakeholders, manage thousands of processes and take care of hundreds of focused offerings at any point in time. In such a massive information overload, every enterprise seeks real-time analysis of data to make better decisions for future growth.
Through real-time connectivity, an app can capture relevant data round the clock through seamless connectivity. By real-time data capturing and analysis, an app can turn as a reliable advisor for an organization, helping it improve current processes through data analysis.
5. Cloud Storage
Organizations are investing heavily in cloud storage solutions. As per latest industry surveys, increase in spending on cloud services will be six times more than increase spending on IT in the same period. This shows enterprises are serious about cloud storage, making it an essential ingredient for the success of an enterprise mobility app. Organizations seek solutions that offer critical business data to their executives, decision-makers, and management, on-the-go. So, an enterprise mobility app should be built keeping cloud storage capabilities, in mind.
6. Secure and Centrally Moderated Data Infrastructure
Enterprise mobility solutions should never keep security at bay. Instead, a secure and centrally moderated infrastructure must be built for an enterprise mobility solution. This improves trust while also ensuring critical business data is always safe.
In the information age, data is the most valuable commodity and losing business data can be the greatest loss for any business enterprise. Data sharing through enterprise mobility solutions should be monitored and multi-level security should be implemented for controlling data loss. By creating a secure enterprise mobility infrastructure, better solutions can be offered that will surely boost the business prospects without compromising on data security.
7. Smart and Robust Support
Every enterprise mobility app must have an AI-backed support system in place for stakeholders to get assistance round the clock. This not only enhances the user experience but also ensures that an enterprise mobility app becomes an integral part of an organization in the long run.
There are a number of examples that highlight the importance of smart support for the success of a mobile app, major ones being Google Allo, Ozlo, and Sherpa. All these apps leveraged the potential of AI to help users find relevant answers to their problems with minimum hassle.
While Google Allo consists of a virtual assistant to help people find answers to any question, Ozlo makes mobile search convenient through its AI capabilities. Google Allo is adding robust support features such as file sharing and audio calling to appeal to enterprise clients and make its platform much more enterprise-friendly. Facebook is utilizing Ozlo’s AI-based chat support to make its messenger a great support platform for a brand’s end-consumers.
Similarly, Sherpa- a promising personal assistant offers personalized solutions learning from user behavior.
8. Event-Driven Approach
According to Gartner, event-driven approach and architecture will be the major differentiator that would fuel digital business transformation in 2018. The event-driven approach focuses on delivering solutions to fulfill goals by rapidly responding to specific events. By making enterprise mobility applications based on event-driven approach, developers would be able to provide real-time solutions and leverage dynamic business opportunities to its maximum potential.
The event-driven approach focuses on changing the flow of tasks on the basis of some particular events in the environment. Having the ability to respond and act according to current market forces, for example, would make enterprise mobile app a valuable business asset for any organization.
By taking care of the above pointers, any enterprise mobility app can succeed in its endeavor to improve the employee engagement, streamline business operations, positively impact business efficiency and accelerate an organization towards long-term growth.
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