Agile is an innovative IT staffing and consulting firm that helps technology leaders speed their time to talent by connecting great people with great opportunities. Based in Atlanta, the company has over 50 employees, including a presence in Jacksonville, Florida. Their staff includes an internal operations team, recruiters, and salespeople.
Agile is in a high growth mode and is continually hiring new employees and supplementing their staffing with both full time employees, contractors and partners that can help them during peak seasons.
The first problem they were looking to tackle was to replace the training manual. The former manual was 3-inches thick and in an effort to keep it up to date, it required exorbitant printing costs every time it needed to be revised. A printed manual didn’t make sense anymore for their business model. Additionally, every time a new employee started with Agile, the previous version was out of date and other employee manuals were not kept updated on a regular basis.
Agile also lacked consistency in how new hires were being trained. They needed a seamless solution that would give all employees the same accurate, updated information.
Lastly, Agile was looking to grow their team geographically and was in search of a platform that allowed them to do so.
Agile considered multiple options before choosing Bloomfire. They looked at SharePoint as well as LMS systems such as Litmos and ReThink Learning. However, they found that Bloomfire was the only solution that met all of their needs in one platform.
SharePoint would require a significant financial and time investment in order to meet their self-service training needs. It also lacked a video capture tool that is essential in fulfilling their content creation requirements. The LMS tools only provided document sharing, putting limitations on different training avenues.
Ultimately, Agile choose Bloomfire because of the ease of creating and maintaining content as well as its affordability.
“We felt that Bloomfire was a Facebook meets Pinterest for business,” said Agile’s CEO, Tricia Dempsey.
Agile implemented Bloomfire to solve their pain points related to training and has realized benefits beyond their expectations.
All of the content from their training manual is now in Bloomfire, making it easy to make changes and constantly keep the document updated for new hires. Bloomfire allows them to create series of content that can be consumed in one sitting or reviewed on a need-to-know basis.
“We set up communities for external contractors that allowed us to put a series together to let new hires know what information they would need to work with us. We could walk people through it one time and they could refer back to it five times. It saved so much time internally,” Dempsey said.
The management team also has private communities in Bloomfire that allow them to consume and share more sensitive information.
Aside from solving their original training problem, Agile has found Bloomfire valuable in helping with one of their databases, MaxHire.
“We have a database called MaxHire that we maintain for our business. It has a host of nuances – it’s not intuitive and is very clunky from a UI perspective. We have created videos for everything we do on MaxHire. Now, when people need to know how to do something in MaxHire, they refer to the video in Bloomfire,” said Dempsey.
Lastly, Bloomfire aids Agile in helping them record how they would like employees to pitch Agile’s services to potential customers. They can record it in Bloomfire, update in real-time, and refer back to it when needed.
Since implementing Bloomfire, Agile has trained over a dozen new employees at their own pace. They have also been able to eliminate the need for an admin resource and part time trainer, saving the company over $75,000 annually.
“People are trained seven days faster and get up to speed faster which is a huge cost savings. We built Bloomfire before we needed it for geographic regions. We now have people throughout the country who need an online training platform. We have built a 40-person office and this is the platform we need to grow and maintain our value of excellence,” said Dempsey.
Agile has also realized considerable time savings in the uniformity of content in Bloomfire. There is no longer confusion surrounding inconsistent content, which has minimized the interruptions of operations staff.