Testuff, a provider of on-demand services for managing and executing manual and automation software tests and reporting defects, has just announced additional integrations with bug tracking applications and project management tools. Both Basecamp and ActiveCollab have been added to the existing long list of integrations making Testuff one of the most flexible testing services on the market.
Networked Help Desk – Customer Service Open Standard
NetworkedHelpDesk.org’s mission is to help create a seamless communication stream among multiple partners and suppliers to deliver an awesome customer experience.
Whether it is issue management, project management, customer relationship management, or customer support, a common need exists for any organization with multiple departments, partners, suppliers or, even, brands. Can they seamlessly share information to solve a particular customer issue quickly?
It’s open (but not open source) and is probably geared towards the cloud apps club! Let’s see who else jumps on board and where this initiative goes…
BugSplat is new to us and offers SaaS based crash reporting – kind of like a black box recorder for software deployed into the field.
It’s still in beta but BugCam seems to provide video-based recording and submission of bug reports right into your tracking tool. Novel approach but no details as to where the “bug report” videos will be held — is this a SaaS play or will the videos be pushed to and stored directly into your bug/issue tracker?
Sign-up for the beta and see what all the fuss is about!