Banckle.Helpdesk announces Customer Support SDK for PHP Applications
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Join For FreeBanckle.Helpdesk is a web based customer support, email help desk and online ticketing management system to help your customers in the cloud. Along with organizing all the generated tickets under different mailboxes, users can also integrate and manage multiple mailboxes under one account.
Banckle.Helpdesk SDK for PHP Applications has just been announced to empower PHP programmers for customizing their PHP applications as per their requirements by using Banckle.Helpdesk Cloud APIs .
Main Features
- Seamless Multiple Mailbox Integration
- Collaborative Team Inbox
- Real Time Helpdesk Activity Reporting
- Platform Independence
- Smart Online Ticketing System and Response Tools
- Automatic and Organized Ticket Creation
- Generate Reports, Tags and Canned Messages
Download
You can download Banckle.Helpdesk SDK for PHP directly from Github .
Configuration
To obtain your API Key, login to Banckle Apps Dashboard and go to API and Single Sign-On on left. Click the Lock icon to view your API Key. Set API key in Product.php file.
Usage Examples
Generate a new Auth Token
require 'APIClient.php';
// Get $apiKey & $Uri from Products.php and create object of APIClient class.
$apiServer = Product::$banckleAccountUri;
$apiKey = Product::$apiKey;
$apiClient = new APIClient($apiKey,$apiServer);
// Authenticate user & get token
$email = '**********';
$password = '**********';
$data = array('userEmail' => $email, 'password' => $password);
$objAuth = new AuthApi($apiClient);
$result = $objAuth->getToken($body);
$token = $result->authorization->token;Get all Departments
require 'APIClient.php'; $apiServer = Product::$banckleHelpdeskUri; $apiKey = Product::$apiKey; $apiClient = new APIClient($apiKey,$apiServer); // Set token Product::$token = '**********'; $departments = new DepartmentsApi($apiClient); $result = $departments->getDepartments(); print_r($result);
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PHP
Software development kit
application
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