Connected Solutions in Hybrid IT Ecosystem
The larger and more complex IT infrastructures become, the more important it becomes to find a way to connect them all.
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One of the key innovations that changed how businesses function and operate is cloud computing. Modern IT is becoming more and more commoditized and enterprises are now looking at a hybrid IT model as a key enabler for driving their business to reduce costs, increase time-to-market, and become Agile and innovative. Many of the leading market analysts have already envisaged that hybrid architectures would become the default models in the coming years.
Every technology transformation also comes with the challenge to adopt. The rising popularity of hybrid IT come with the challenge of adapting to these environments, which are rather fragmented with multiple providers and various toolsets used for governance. The key factor are on how enterprises could scale their adoption and proactively manage business-critical IT services across multi-cloud federations without sacrificing for availability, compliance, and security.
- Accelerate Cloud Adoption: Though there are only a few prominent players in the cloud space like Azure, Amazon, and Google, in the next coming years we can expect a world surrounded by service providers, each offering their own SLA’s, pricing models, and service offerings.
- Live with multiple platforms: We should also expect the existence of legacy and emerging technologies like social, big data, mobility and cloud-based platforms.
- Modernize Legacy ITOM: The high cost of operations increases due to task redundancy, reactive operational models and lack of self-healing capabilities.
- Integrated Service Management: Deliver data to the teams to work fast enough, quickly troubleshoot and restore your critical business processes before a business impact
All these factors trigger a need for a holistic Enterprise-level service orchestration which ties each and every component of a hybrid IT ecosystem together, bring in connected intelligence among infrastructure, processes, components, and applications for smarter and intelligent decision making. The connected solutions should be designed to provide a single and unified management solution to help customers view, manage, and govern their consumed hybrid IT services through a "single pane of glass," handling all integrations, metadata, information, and data exchanges among various public or private clouds, IT systems, and business processes.
Enterprise-level service orchestration and connected solutions would:
- Provide a single and unified management solution to help users request, manage, monitor and govern the hybrid IT resources through a unified management portal, providing agility while ensuring adherence to enterprise policies and processes.
- Enable enterprises to integrate, automate, orchestrate and manage all its on-premise, cloud resources and third-party cloud service providers (private/public, IaaS/PaaS/SaaS) centrally
- Provide the flexibility to integrate with your existing on-premises IT systems, if required
- Streamlined and disciplined monitoring across hybrid IT landscape with a centralized data source for monitoring.
- Create a single point of correlated alerting, notification and reporting data source mechanism.
- Provide the ability to monitor OLAs/SLAs and report on overall service management capabilities.
- Provide visibility of alerts and current tickets that either assigned or being worked on or in the process of resolution.
- Give comprehensive reporting and dashboard capabilities based on various team reporting requirements including the management and business teams.
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