In my last two posts about the digital workplace I have covered an example of how field-based people use the digital workplace. I then covered how people’s perception of the digital workplace should be more than just considering it is for office-based people only.
But is the digital workplace the best term to describe the new ways of working that people are adopting? Is a term like ‘digital working’ a better description than ‘digital workplace’?
Firstly I don’t get too bothered about terms. As long as there is a common understanding between me and the people I am communicating and working with then that is fine with me. But it does help if that understanding can be easily achieved using a term that is meaningful.
I describe this simply as ‘Work is something you do, not a place you go to’. In a digital workplace you can:
- Work from any location or while mobile
- Have the same or similar online experience
- Collaborate, search, and complete tasks online
- Choose what tools you can use to do this
- Feel comfortable whenever you are using it
- Be confident you can use it when you need to
- Have a better work/life balance
There are other, more detailed, definitions that describe the digital workplace.
But isn’t that explained as well by the term ‘digital working’? It removes any ambiguity about it only referring to office-based rather than field-based or mobile people’s ways of working.
Is it better and maybe more meaningful to use the active term ‘working’ rather than something passive like ‘workplace’? Does the increasing use and influence of mobile working also mean we should consider using ‘digital working’ now?
What are your views on these terms? What best suits how your people in your organisation now work? Is it ‘digital workplace’ or ‘digital working’ that we should be using? I would love to hear from you.