Dos and Don'ts for Better Communication in Virtual Work Environment
Communication skills in the workplace are more important now than ever. Here are some tips to improve your workplace communication.
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In today’s world, soft skills have become a hard skill when it comes to the workplace. Especially in this virtual work environment we are in today, communication plays a key role. Misunderstanding and misinterpretation leads to major setbacks while working from home, where you have nobody around you to correct you. So, here are some tips to improve your communications.
1. Speak Less, Listen More
Some people listen just to reply. Instead, try listening to understand. Listen more and speak only what is needed. If you follow this, even the little you speak will be heard and your opinion will be respected by people.
2. Show Your Presence
Regardless of whether it is a video or audio call, show your presence by having eye contact and nodding your head, or when it comes to audio calls, use words like “yes,” “alright,” etc. to make people know that you are listening to every single word. Avoid using your phone or gazing around when involved in a conversation.
3. Do Not Gossip
Do not gossip with your colleagues, especially about your coworkers. Gossips are often false and create a negative image of you. This makes you less trustworthy and what you say is always doubted.
4. Do Not Cut People Off in a Conversation
Everybody has the right to speak and the right to be heard. Every opinion matters. Though you feel a particular person’s opinion is not agreeable or is of no use, let them complete it. While involved in a conversation, always remember that the person on the other end knows something that you do not know, regardless of the hierarchy.
5. Be Polite
Stop using any negative words. This is not specific to the work environment. Being rude or using any discouraging words makes you less likable. In a place where you want to show your disagreement, try saying “That’s good, but I think there could be even better ideas for this situation.” At places where you find you are disregarded or a person being offensive to you, get away from there politely and ignore the person. Do not argue and degrade your standard.
6. Say It Out Aloud
Never stop yourself from saying what’s on your mind. Never let your language fluency stop you from giving your opinion. Remember, “now or never.” Speak out your mind. Language fluency only comes with practice. Stepping back because of this reason will make you hide permanently. Remember, everyone is a beginner of something. Language fluency comes only with continuous practice.
7. Forget the Hierarchy
When talking with a person, whether they’re your senior or junior, be the same with everyone. Do not bend down while talking to a senior, and do not show your superiority while talking to a junior. Be polite and respect everyone.
Happy working! :)
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