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Enterprise collaboration news: September 2014 round-up


Collaboration conferences

This month was the 7th Annual Janders Dean Legal Knowledge Innovation Conference in Sydney, which our own Stuart Barr spoke at. Stephen Sander wrote a great, comprehensive round-up of the event on his website. Stephen highlights the main theme is the need to encourage, identify and foster a culture that supports enterprise collaboration, knowledge sharing and the adoption of supportive technologies. Stephen’s write up includes snappy summaries of each of the talks given, including the one by Stuart. Check out Stephen’s post for all the details from the conference.

Another event this month was the Gartner PCC in London. David Roe provides a summary of Gartner VP Distinguished Analyst Janelle Hill’s talk at the event, where she outlined the purpose of collaboration. Janelle’s point is that not enough companies think about the “why” of collaboration before investing in technology. Instead, Hill says, businesses need to go back to the beginning before attempting to build a collaboration strategy. She outlines that the purpose of collaboration is to: co-create something; exchange information for mutual benefit; and be jointly responsible for achieving a goal. This impacts how information is exchanged in the enterprise, with the result that many structured processes are becoming less structured and are evolving into case management.

Cloud for law firms

In his article for TechVibes, Jason Moyse asks will legal providers ever get comfortable with the cloud? He explains that lawyers are trained to spot risks, and this is why lawyers are always the late adopters of technology and the last to give up on a technology once embraced. However, it is smaller firms that can take these risks and adopt technologies and new working practices more quickly and easily than the big firms. Jason explains that the cloud offers a unique opportunity for smaller legal providers to “take advantage of both misconceptions and the shackles of legacy infrastructure that will hold back the larger firms tasked with turning around their oil tankers when they eventually see the light.”

Arlene Adams argues a similar case in her article for Legal Futures, Mind the legal software gap: New school v Old school. In it, Arlene explains that over the last few years a growing gap has emerged between new school and old school law firms. She says that contrary to predictions, some new firms are struggling to surface above water while a number of traditional firms are finding new ways to reinvent themselves. She explains that old school legal software was designed and built for the finance department, and at best the fee-earner. New school legal software is designed and built for the client experience.

Addressing both Jason’s and Arlene’s points, Gwynne Monahan for Law Technology Today wrote a useful guide for lawyers helping them understand cloud software and lessen the perceived risk. Gwynne explains the benefits of cloud computing, and suggests how firms should manage making the switch to the cloud. She suggests that firms consider where they might start using cloud computing applications, like using a practice management platform instead of a spreadsheet to keep track of tasks, clients, cases and communications. She suggests that cloud computing applications can be used for collaboration both internally and externally, video conferencing, depositions, and even for court room exhibits.

HighQ in the news

Our CEO Ajay Patel has been doing his fair share of writing this month. He wrote a thought-provoking article for VentureBeat about Larry Ellison stepping down as CEO as Oracle. Ajay described the move as a positive one for the company, stating that as the new Chairman and CTO, Ellison has positioned himself to perform the role he has been doing over the last few years and one that he excels at.

Ajay also shared his thoughts for CDBlog on the dangers hidden in the shadow cloud in the article by Sue Poremba. Sue asks several cloud experts to weigh in and explain why shadow IT is a risk for companies today. Ajay explains that consumer cloud infrastructure is usually based on public cloud, so businesses don’t know where their data is going, which country it’s in, or who has access to it.

He was also featured in IdeaMensch as a featured entrepreneur, where he shared his secrets to leading a team and building his successful business, as well as who his influencers are, and a secret idea for a new start-up!

Finally, we are very proud to announce our inclusion in the Sunday Times Tech Track 100 league table this month. We’re delighted, particularly since last year saw us included in the list of Ones to Watch for 2014, and we are only one of three companies out of last year’s Ones to Watch who made it into this year’s top 100.

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