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Enterprise collaboration news: October 2014 round-up

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The festive season seems to start earlier and earlier each year, and this year the early-onset holiday spirit seems to have brought with it speculation about what’s to come in the future. Below are three areas of projections we’ve picked out of October’s news cycle.

Future of cloud

In the first of what we expect will be a flurry of predictions in the run up to the new year, we were interested to read Gigaom analyst David S. Linthicum’s predictions for the cloud in 2015. David identifies five areas of change for the year ahead:

1. Increased market convergence around the three major public cloud players: Google, AWS and Microsoft.
2. Enterprises will gain greater awareness of the true cost of cloud, which may slow adoption within some enterprises.
3. A continued fall in the use of private cloud (in favour of public and hybrid).
4. The government will become even more of a concern for the cloud computing space.
5. Enterprise cloud deployments will become more complex, as individuals, teams and departments adopt shadow cloud.

We’re curious to see how David’s predictions match or contrast with others to come in the next few months.

Future of work

In his article for ZDNet, Dion Hinchcliffe provides a detailed guide for CIOs to the future of work, where he explains that today’s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, he says, yet the the way forward remains more turbulent than ever. Dion concludes that today’s CIO must be focus on knitting together all the workplace technologies flowing into a modern organisation, and must adapt to this new operating model for IT.

In his article The Next Phase of Collaboration: Getting the Job DoneTom Murphy gives a round-up of the main points to come out of the CMSWire webinar of the same name, featuring Jim Lundy, CEO and lead analyst for Aragon Research, Matt Wenger, CEO of ThinkTank and Kim Glover, manager of knowledge management for FMC Technologies. Murphy summarises Lundy’s description of structured collaboration as “a mash-up of existing social techniques with product management technologies augmented by predictive analytics.” Murphy highlights Lundy’s prediction that by the end of 2016, 40 percent of enterprises will adopt structured enterprise collaboration. Here at HighQ we ran a similar webinar with Alan Lepofsky of Constellation Research, explaining how to use structured collaboration to get things done.

Jacob Morgan blogged about what businesses would look like if they used collaboration software from the start, in his post titled Building A Company From The Ground Up Today, What Would It Look Like? Jacob explains that email used to be the only way to effectively communicate and collaborate with employees and customers. But today, many of the social and collaborative platforms we use today inside and outside of our companies are starting to become preferred modes of working, reducing reliance on email to virtually nil, with functionality, benefits, and outcomes far greater then anything email could ever provide.

Future of law

Ryan McClead of 3 Geeks and a Law Blog has published a new paper titled The Exponential Law Firm where he explores the ideas of automating many legal services and unskilled legal processes. He argues that in order to compete in a changing and increasingly competitive legal environment, firms must move towards digitising legal processing. His paper follows a panel session at ILTA14 back in August that HighQ’s COO Stuart Barr participated in, called Do Robot Lawyers Dream of Billable Seconds? You can read Stuart’s summary of his part of the session here.

Richard Kemp of Kemp IT Law considered the same theme in his article titled IT will bring the biggest shakedown yet to law, where he wrote about the prospect of legal services becoming commoditised in the same way as IT has become. Richard compares the rise of IT as a service model, where IT in the cloud costs less than onsite software, servers and support, to the increasing legal services market. He asks, what will be the drivers for the market over the next 20 years and will we see the rise of ‘LFaaS’ – Law Firm as a Service?
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