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Getting Started With AI Chatbots for Your Business

DZone 's Guide to

Getting Started With AI Chatbots for Your Business

Learn about good AI chatbot for your business, and see an Infographic

· AI Zone ·
Free Resource

Chatbots are more than just a trend. They’re here to stay for good. 

Although still an evolving technology, these bots have proven to have an array of benefits for businesses of all types. 

Done right, AI chatbots can save costs, engage customers, and increase revenue for your business too!

What Is an AI Chatbot?

A chatbot is a software application that can conduct conversations with a user through messaging applications, websites, smartphone applications, or over the telephone. 

AI chatbots are trained to operate more or less without human intervention. These bots are designed to get smarter over time. 

How Can I Get Started With AI Chatbots?

This is the question that deters most marketers from integrating bots into businesses. It makes sense to think of the chatbot development process as challenging and difficult. After all, AI is still a relatively nascent concept. 

However, in reality, building an AI chatbot in 2020 doesn’t take much. 

For starters, all you need to know is the motive behind creating a bot, the tone you’d want it to have, what platform it would reside on, and other basic details. 

What Defines a Good AI Chatbot?

Irrespective of the purpose your chatbot is meant to serve, it should be good at learning without requiring manual teaching. 

Besides, it should be able to break things down and perform even the most complex tasks. 

Lastly, a good AI chatbot would get smarter by the day. 

Which AI Chatbot Platforms Should I Use?

It all boils down to your brand’s needs. 

There is no dearth of chatbot platforms on the internet. 

Some of them can help you build a bot in just a few minutes! 

On the contrary, some of them are more complex—requiring coding and technical knowledge. 

Some examples of great chatbot platforms are LivePerson, Pandorabots, Meya.ai, Chatfuel, and Octane AI. 

I have reviewed more than 15 of the best AI chatbot platforms in 2020. Its features, pros, cons, and pricing have been elaborately spoken about on my blog ShaneBarker.com. Additionally, check out the infographic below

15 of the Best AI Chatbot Platforms to Increase Your Conversions-in-2020

Infographic via ShaneBarker.com

Topics:
ai, bi, chatbot, chatbot applications, chatbot apps, chatbot channels

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