Alpha Anywhere’s built-in support for offline access makes it easy to build mobile applications that work anywhere – with or without a network connection. Users can continue to work without fear of losing data when their network connection is lost. Work can be saved back to the system of record when a device acquires a network connection through a process called “synchronization”.
Synchronization is a two-fold process. While the user was working offline, changes may have been made by other users to the records of interest. New information is downloaded from the server while local changes made on the device are uploaded and saved. It is possible that the same record has been modified in both locations – on the device and in the database. This can create “write conflicts”. When a write conflict occurs, the conflicting changes need to be resolved before the synchronization process can be completed.
The out-of-the-box behavior in offline-enabled apps prompts the user to decide what should happen when write conflicts occur. The user is prompted to tap on fields with write conflicts and choose a conflict resolution action. Users can choose one of two options when resolving a write conflict: “Use mine” or “Use theirs”. Choosing “Use mine” will save the changes from the mobile device to the database, overwriting the value in the system of record. “Use theirs” discards the change in the mobile app, leaving the data in the database unchanged. When all write conflicts are resolved, synchronization can be completed.
Handling Write Conflicts in Offline Mobile Apps for Users
In some situations, it may be desirable to handle write conflicts programmatically instead of allowing users to decide what should happen. Alpha Anywhere provides server-side events that you can utilize to add your own custom write conflict handling, allowing you to decide which value to keep. You could also choose to use neither value, entering your own custom values to be saved.
Handling write conflicts programmatically is done server-side via xbasic. An xbasic function can be called when the server-side “On write conflict” is triggered for the List control. The xbasic function can specify how write conflicts should be handled for all records or on a case-by-case basis.
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