How Android Version 11 Can Help Businesses Upscale Customer Experience

In the midst of the pandemic crisis, messaging and timely communication with customers is of utmost importance to businesses of all scales. Going digital is hence not the all-in-one solution; rather, keeping tabs on advancements and embracing them is what will help keep businesses afloat. In this article, we will have a look at the features of the latest Android version that will help businesses to level up their customer acquisition and retention game.

1. Enhanced Messaging 

The latest Android version, 11, has come out with chat bubbles that hide ongoing conversations inside the bubbles on the screen. To introduce flexibility, android has rolled-out a dedicated chat section on the notification bar, which is supposed to offer instant access to all the ongoing conversations you are having. With the capabilities of sending images while chatting through the notification bar, businesses can improve their customer experience, reducing their overall time to resolve consumer complaints.

2. One-Time Permission

With the latest android version, users can grant one-time permissions for access to their personal information. The application will thereon keep this permission only for the time an application is being used. The moment a user quits the app, permissions are revoked. This will let businesses leverage the new security and privacy framework to attract their customers.

3. Built-in Screen Recorder

The on-screen recorder has been one of the most wanted features for millennials. This feature will enhance the feedback or review process of the products that various influencers and product marketing tip-offs can use to reach out to their audiences. All the apps built can access the functionality of a screen recorder that comes with a polished UI.

4. 5G Capabilities

Android 11 has comprehensive support for technology with 5G capabilities, and businesses can now leverage 5G streaming speeds and speeds for file transfer with zero-latency, with everything contributing to an improved customer experience. Android 11 has added Dynamic Meterdness API, which would enable devices to use 5G. Customers can access the highest quality graphics as well as video quality with your business app.

5. Greater Support for Neural Network Applications 

Applications based on Machine Learning and Neural Networks can benefit from Android 11. With its new Neural Networks API 1.3, Android offers a smoother interface for all Machine Learning apps across devices. It will bring the AI project management process in line and develop new use cases around disruptive technologies.

To make optimum use of the resources that the latest OS offers, it is vital that businesses reach out to the experts in the field, i.e., technology consultants in popular mobile app development companies. Begin your digital journey before the next wave of disruption begins!