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How Do You Innovate Faster Without It All Coming Off the Rails in the Cloud?

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How Do You Innovate Faster Without It All Coming Off the Rails in the Cloud?

As the speed of software development grows ever faster, companies are striving to compete with frequent releases and DevOps practices.

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Exciting news! Kicking things off with a bang at Perform Europe in Barcelona today, we launched the second installment of our 2018 Global CIO Report series.

The Speed of Innovation in the Cloud: The Top 5 Challenges” report takes a deep dive into a global survey of 800 CIOs, looking at how organizations are keeping up with the need for faster innovation in the face of increasing complexity in enterprise cloud ecosystems.

So, What’s the Lowdown?

There are some eye-opening findings and analysis in the report, so you should grab your copy here and take a few minutes to read it when you have the chance. If you can’t wait that long, some key focus points include:

  • 73% of organizations say the need for speed in digital innovation is putting customer experience at risk;
  • On average, organizations release new software updates three times per working hour, but 89% of CIOs say they’ll need to release updates even faster in the future;
  • 64% of CIOs admit they’re forced to compromise between faster innovation and the need to ensure customers have a great software experience;
  • 78% of CIOs said their organization has experienced IT project delays that could have been prevented if development and operations teams were able to easily collaborate;
  • 68% of organizations have implemented or are exploring DevOps to improve collaboration and drive faster innovation;
  • 74% of CIOs said DevOps efforts are often being undermined by the absence of shared data and tools, which makes it difficult for IT teams to obtain a single view of "the truth";
  • 56% of CIOs identified differences in priorities between departmental siloes as an additional barrier to DevOps adoption.

What’s the Big Deal?

The simple fact is that as services have become more digitalized, every organization on the planet has turned into a software company. Market leaders like Amazon are firing out multiple software updates every second, so anyone that isn’t cracking a similar pace will fall behind.

But software must work perfectly, every time, without compromise. As we’ve seen from recent headlines, digital service failures aren’t just punished with an eye-roll and a good-natured shake of the head – there’s often a public outcry and media furor that takes a serious bite out of reputations and bottom-lines.

That means IT is under major pressure to balance the need to innovate faster without putting customer experience at risk. Considering the huge complexity in modern hybrid, multi-cloud environments, it’s no surprise that so many are struggling to strike that balance.

Is There Any Good News?

Yes! Most organizations have realized that improving collaboration in IT is key to solving the challenges of the speed of innovation in the cloud, which is why we’re seeing so much good work going into DevOps cultural shifts.

But…a lot of those efforts are being undermined by a lack of shared data and tools. Without a common source of "the truth," DevOps teams will struggle to prioritize issues and resolve user-experience problems quickly, which increases the risk that faster innovation will throw a spanner in the works more frequently.

But There’s Hope!

Our advice is that organizations tackle these challenges by baselining user-experience and behavior across the full-stack and monitoring any fluctuations carefully with every change in the ecosystem.

Too many human steps make it impossible for IT teams be confident that every update will run smoothly, so that process needs to be fully automated. Monitoring systems have to pick up early warning signs before users are impacted and roll-back changes to stop problems occurring. This makes it easier to release updates quickly without living in constant fear that something’s going to break.

Others are following that same line of thinking too. Google and Netflix recently launched Kayenta, an open-source software release management tool that allows new software releases to be evaluated against existing versions, to make sure updates won’t have any negative impact on current performance.

Artificial Intelligence is also helping by providing DevOps teams with answers that allow them to act instantly, rather than wasting time in "war rooms" plowing through reams of data on glass to work out who gets to be the scapegoat for the latest mistake.

Head across to this page to grab your copy of the report and let us know what you think when you’ve had a read – we love hearing your views!

Join us in exploring application and infrastructure changes required for running scalable, observable, and portable apps on Kubernetes.

cloud ,collaboration ,innovation ,devops ,velocity ,ready meals market report

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