How to Enable Your Digital Workplace With a Modern Portal
Learn how one company, Sapho, is creating a modern portal that increases productivity 3X while increasing employee engagement.
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Great talking to Peter Yared, CTO and co-founder of Sapho, a three-year-old enterprise startup. Previously, Peter worked alongside Sapho co-founder and CEO Fouad ElNaggar at CBS Interactive. While there, they saw the challenges large organizations faced first hand when working to onboard millennials who’d grown up with laptops, tablets, and smartphones full of apps.
Q: What Does Sapho Do?
A: Sapho makes it easier for employees to do their job, by providing a modern portal that simplifies the process of accessing information and completing tasks across a variety of enterprise systems. Sapho increases employee productivity by 300% and increases employee engagement by providing a simple, beautiful, interface that sits on top of your existing business systems. Sapho is able to identify what’s most important to each employee, determine how they prefer to consume specific information or tasks, and then present it in a manner tailored to each individual employee.
Q: What Are the Keys to Implementing a Successful Modern Portal Strategy With Sapho?
A: Think big, but start small and then scale. Start with aggregating and simplifying approvals for simple tasks like PTO requests, then move on to expense reports. As we provide a more user-friendly interface for SAP, Peoplesoft, and Workday by allowing IT teams to build micro apps that give employees the ability to take action in any system, from any device, modernizing these systems becomes a great next step.
Q: How Have Portals Evolved to Make Business More Efficient?
A: We’re using machine learning to observe what people are doing with their work feeds so we can provide users with the ideal feed, sorted by relevance, similar to how Facebook populates users' feeds. Suggested actions are also based on how others in the organization with similar interests, responsibilities, and security profiles have engaged with related action items.
Q: What Are a Couple of Use Cases Where Sapho Is Helping Its Clients Roll Out a Modern Portal?
A: We’re rolling out with a large financial services company that is currently in the process of moving offices. Employees are provided with recommendations on where to eat near the new office, an employee directory that shows where co-workers’ offices are, and maps of the office floors. After the move is complete, expense report creation and approval will be added into their Sapho portal. In addition, movie and television producers are using Sapho to quickly manage costs and get on-set approval for additional expenses – such as overtime, additional supplies, and unanticipated expenses. And a manufacturing company is using Sapho to increase lead conversion by providing sales reps immediate information about new leads so they can contact prospects on day one.
Q: What Is a Common Barrier You See When Companies Attempt to Implement a New Portal and How Does Sapho Help Them Overcome It?
A: The continuum of investing in the digital workplace. Some companies have been making an investment all along, while others are looking to make up for significant technical debt. Mergers and acquisitions can result in old, replicated legacy systems that make it difficult for employees to accomplish tasks and, often times, are rendered useless. With Sapho, it’s easy to build micro apps and microflows that integrate with all of your existing systems. In addition, the security of your business management and productivity tools can prove to be a challenge. In order to maximize security, our software is deployed on-premises, behind the firewall or in a company’s private or public clouds that are already secure.
Q: How Will Developers Benefit From Sapho?
A: We provide a drag-and-drop builder to create micro apps, which are much simpler than full-sized, bloated apps with too many features. Developers should know that we’re not trying to replace existing tools like SAP. Rather, Sapho modernizes these organizations’ existing investments by making them easier to access and more user-friendly.
Q: What Have I Failed to Ask You That You Think Our Readers Need to Know?
A: We provide multi-platform access via mobile, web, and messengers in a world that has shifted from pull-computing to push-computing. People don’t want to look stuff up anymore, they want the computer to tell them that there’s something they should look at, no matter what device they are using. This makes it simpler and easier for employees to complete repeatable and mundane tasks, freeing them up to use their time to focus on more important business problems.
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