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How Walgreens Boots Alliance Uses Hortonworks to Provide Exceptional Customer Experience [Video]

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How Walgreens Boots Alliance Uses Hortonworks to Provide Exceptional Customer Experience [Video]

Watch the video to learn how Walgreens uses data to facilitate superior customer experience and discover the process to transform data into actionable insights.

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Did you catch the DataWorks Summit last week? Wedged between our huge announcements and the fumes from the t-shirt press, the Summit featured an array of keynote speakers from top companies across many industries.

One of the keynote presenters was Gowri Selka, Head of Data Analytics and Corporate Technology at Walgreens Boots Alliance. Gowri spoke about how Walgreens is using Big Data to provide exceptional service to its 100 million customers. Here are the details from her presentation.

When Data Becomes Strategy

Explore how data mission-critical in today’s business world helps Walgreens Boots Alliance enable superior customer experience and helps people lead happier and healthier lives. Gain insights into a successful enterprise approach to data to drive actionable insights and improve value to customers and partners.

If you missed the presentation, don’t worry! I just posted it here:

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Topics:
big data ,hortonworks ,data analytics ,data science ,enterprise

Published at DZone with permission of Tom Hastain, DZone MVB. See the original article here.

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