The way I solved a lot of those problems, automated a lot of those tasks or just generally made things better was by steali^H^H using other people’s code and tools. If others hadn’t made their cool solutions and tools available then my life as a sysadmin would have sucked a whole lot more. The fact that others went to the trouble of making things that made my life easier matters to me. So in turn helping solve other people’s problems or making their lives easier matters to me too. And that’s why I make tools. -- James Turnbull
Of course, James knows all about helping out sysadmins in need. The open source tool, Puppet, which he helped create is a godsend to many development and operations folk.