Importance of 2FA in Improving The Security Of Atlassian Products
The 2FA plugins for Atlassian products are designed to make user logins more secure while also removing any barriers or friction points for authorized users.
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When deploying software solutions within your organization, there are always two key concerns:
- You need the software to provide the levels of performance required for success.
- The software must be robust enough to protect your organization.
Two-factor authentication, or 2FA, is a crucial element that supports both of these aspects. By using a combination of two different identification methods, this variant of multi-factor authorization ensures that only qualified and approved personnel can access your systems while also supporting high levels of performance by offering swift login and access to those with the right credentials.
Authentication of this kind is something you need to utilize alongside your Atlassian products. Alpha Serve has launched a variety of plugins designed specifically for use with different pieces of software in the Atlassian range, in order to offer flawless security without hindering performance. These plugins are available to users via the Atlassian Marketplace.
Who Is Alpha Serve, and Why Should You Trust Its Plugins?
Alpha Serve is a third-party developer that has up a strong track record in producing innovative and exciting extensions for enterprise applications. Since 2018, Alpha Serve has been an Atlassian Marketplace Partner, drawing upon its development expertise and its understanding of user needs to create valuable plugins for Atlassian's range of apps.
Over the last two years, thousands of users across the globe have been using Alpha Serve solutions on a daily basis within their companies, including users from major enterprises and international businesses.
2FA solutions from Alpha Serve are really helping companies to solve key operational issues. To explore this in more detail, here is an example of some of Alpha Serve's apps in action.
Not long ago one of the famous education institutions deployed Alpha Serve's 2FA plugins within its internal IT operations. The institution has been using Jira, Jira Service Desk and Confluence as part of its everyday operation. The target was to make both workflow and project management more secure. The customer wanted to add another layer of security to remote login attempts and not need proprietary devices or apps for their users. Also, they didn’t want to burden local users with an extra login step in their daily work, so the IP whitelist was a helpful option here. The 2FA apps from Alpha Serve have proved to be a perfect solution for the mentioned challenges the customer faced.
A spokesperson from the institution's IT team praised the effectiveness of the Alpha Serve software, as well as the support it offers. "Thanks to your team for the support we received during the evaluation period," he said. "Being open to suggestions and the rapid responses were part of the reason we chose your plugins."
Let's examine these different plugins, how they work, and why it is vital to back up your security when working with products in the Atlassian range.
Two-Factor Authentication for Atlassian Products
The 2FA plugins for Atlassian products are designed to make user logins significantly more secure while also removing any barriers or friction points for authorized users. This is achieved thanks to several different features:
- Time-based one-time password (TOTP) login, providing a single-use, randomly generated password to facilitate trustless logins.
- Support for universal 2nd factor (U2F). This permits a physical device to provide a second-factor login, such as Yubico Yubikey, NitroKey, TapID, and more.
- IP whitelisting functionality to support seamless interaction with trusted IP addresses.
- Open Authorization whitelisting functionality for easy integration with other Atlassian applications.
- Backup recovery codes that prevent users from being unnecessarily locked out of the system.
- Two-factor authentication for password resets.
- Robust defenses against brute force attacks.
- Remember Me options for streamlined login for trusted users with an option to set up a time frame for the new authentication request.
- Customizable authentication requirements, allowing you to force certain users to enable 2FA while excluding other user groups.
- Data Center approved app for high availability and performance at scale.
- Designed to be easy for teams to install and use, with a straightforward onboarding process for users and clear documentation.
- Users can rely on expert support directly from Alpha Serve's support team.
Looking at 2FA Plugins in More Detail
As a collaborative workspace, Confluence relies on the integrity of account security in order to function. Users log in to Confluence and then share data and other elements, often in highly sensitive configurations. If you are deploying Confluence within your own digital arsenal, you cannot afford to worry about the integrity of the connection between users.
What's more, you don't want to have to slow down the process of collaboration by carrying out authentication checks on each instance of connection and communication. By utilizing a secure 2FA gateway at the login stage, both of these pain points are eliminated.
Jira is Atlassian's issue and project tracking software, integrating with Jira Service Desk and Jira Agile to achieve enterprise-level support and agile workflows.
One of Jira's key aspects is its unified workflow board that keeps teams on track across a number of remote locations. If the security of these workflows is compromised, the entire operation is thrown into jeopardy, and downtime and data loss may be the result.
On the flip side, if teams or key personnel are barred from accessing the workflow, Jira cannot fulfill its purpose effectively. This is why the 2FA plugin is so valuable to your peace of mind while using Jira.
With Bitbucket, users have a space in which to build code in a collaborative manner, as well as to test and store the code in an easily accessible location. Authorized users can access the Bitbucket Cloud via a URL supplied to them for quick and efficient code review, edition, and deployment.
And there's that word again — authorized. Code is what your website, applications, and software offerings are built upon, so it's vital that this is easily accessible for users with the right credentials while also remaining protected from the wrong kind of access. Web-based access to the cloud adds another link in the chain and another possible weak point in the software's defenses. Robust 2FA authentication seals any potential gaps in security without jeopardizing access for the right individuals.
It's common for business owners to find themselves managing many different users across many different directories. Each of these users is entitled to their specific tier of access within certain applications. Once this is extrapolated across all the various applications and systems deployed by today's businesses, the result is a highly complicated set of data.
Crowd is designed as a centralized location from which to manage this sprawling set of data and easily oversee access permissions for users. Of course, this is only effective if the centralized position itself is secured — which is why 2FA is such a critical reinforcement for Crowd.
Bamboo serves as a planning and testing platform for your business's coding. You will be able to assign different users to different tasks at varying levels of access privilege.
Deploying 2FA within Bamboo provides additional security and makes sure that only the right users are assigned to each task in the queue. In turn, security is enhanced, and the efficiency and effectiveness of Bamboo are supported.
Getting Protected and Staying Protected
Atlassian products are subject to a wide range of tests and assessments, covering everything from their ease of use and fitness for purpose right through to security and performance. While all offerings in the range perform well in all categories, it is important that users bolster security and performance for the long term.
So, while the products perform adequately by themselves without the addition of 2FA, running the applications in this way represents an unnecessary risk. When presented with a set of plugins specifically designed for Atlassian's products and which offer additional layers of protection with no detriment to performance, there really is no need to leave your business potentially exposed.
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