Live Chat Plugin for E-commerce based Online Store
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Banckle live chat app provides live help and customer support plugin for Magento based e-commerce online store. This plugin allows Magento based stores to provide quality sales and live support to website visitors and customers. With Banckle Live Chat, they can accurately track each visitor and monitor their browsing activities in the real-time. It also provides advanced admin console which allows them to perform many important tasks with utmost ease and the inbuilt analytics feature provides them a variety of information to help monitor website traffic in a more productive way.
How to add Banckle Live Chat to Magento?
- Sign Up a free account with Banckle
- Sign-in to Banckle Apps Dashboard
- Follow video tutorial to get Banckle Live Chat Widget Code
After getting the widget code:
- Login to their Magento admin area.
- From the Admin Menu Click on System and then from the drop down menu click Configuration.
- From the left Configuration Menu click on Design tab.
- From the Design Panels Expand the Footer panel by clicking it.
- In the Footer panel; Replace the script <!— PASTE YOUR DEPLOYMENT WIDGET CODE HERE —> with Banckle Live Chat widget code.
Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. User get all the freedom to customize the support structure as user like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. User can also track visitors and monitor their browsing activities using the analytics & reporting features.
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