Many Job Seekers are Applying to Jobs Through Mobile Devices
If you’re looking for inspiration for a new mobile app, you might be interested to know that a growing number of Americans are searching for work on their mobile devices.
More than half of young adults and more than a quarter of all Americans have utilized mobile devices for employment seeking, according to a recent survey from the Pew Research Center titled Searching For Work In The Digital Era, but many reported some degree of frustration with mobile job seeking.
According to benefits and difficulties of mobile job seeking found in the survey, the most helpful mobile app for job seekers would be one that could:
- Streamline the job application process
- Properly display job-related content
- Allow users to store or load required documents
- Alert users to job opportunities
- Connect users with social media
Usage and Users
The utilization of smartphones for job seeking has gone beyond simple web browsing and phone calling, according to the survey.
“More complex activities – such as filling out a job application or creating a resume on one’s smartphone – are less common, but are still done by a relatively substantial portion of smartphone job seekers,” according to the survey.
- 94 percent of smartphone job seekers have used their smartphone to browse or research jobs online.
- 87 percent have used their smartphone to call a potential employer on the phone.
- 74 percent have used their smartphone to email someone about a job they were applying for.
- 50 percent of smartphone job seekers have used their smartphone to fill out an online job application.
- 23 percent have used their smartphone to create a resume or cover letter.
The usefulness of mobile devices lies in the fact that users can quickly respond to job opportunities on the go, and they present easy access to social media. Among Americans that use social media, 34 percent say that they have used social media to inform their friends of an available job at their place of employment and 21 percent have applied to a job they initially found out about through social media contacts.
For others, mobile job seeking has grown due to the easy Internet access that mobile phones allow.
“As home broadband adoption has slowed in recent years, smartphones have become a key source of online access for as many as one-in-five Americans. And out of choice or necessity, many job seekers are now incorporating mobile devices into various aspects of their search for employment – despite the fact that these devices might not be ideal for tasks such as building a resume or cover letter,” according to the article.
The kind of person that is most likely to seek employment through a mobile device is black, aged 18-29, urban, and college educated. Job seekers that were older or had completed a high school education or less reported being the least likely to use a mobile device in job seeking, according to the article.
In terms of usage, individuals with a high school diploma or less were much more likely to perform complex job-seeking tasks, such as writing a cover letter or filling out an online job application. College-educated job seekers were more likely to use their mobile devices for communication-related job seeking activities, such as calling potential employers or sending emails.
Despite its growing use, almost half of smartphone job seekers reported some kind of difficulty in accessing job-related content.
Among Americans that have used a smartphone as part of a job search:
- 47 percent experienced problems accessing content that didn’t display properly on their phone
- 47 percent experienced a problem reading non-mobile optimized job content
- 38 percent experienced problems entering a large amount of text
- 37 percent experienced problems submitting required or supporting documents
- 23 percent had problems saving or bookmarking jobs for later
An app that addresses these difficulties would likely be popular among these new job seekers.