Should Story Points Be Assigned to A Bug-Fixing Story?
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When migrating a product from a traditional approach to an agile one, teams commonly bring along a large database of bugs. These are the result of an inadequate focus on continuously high quality. Shortly into their agile initiative, many teams (and their product owners) decide to aggressively work through the bug backlog. A common approach for doing so is to plan to fix x bugs per sprint or spend y hours on bugs per sprint. Sometimes teams write a user story for this activity such as “As a user, I want at least 15 bugs fixed” or “As a user, I want you to spend about 50 hours this sprint fixing bugs so that the application becomes gradually more high quality.” Even a team that doesn’t explicitly write such a user story will usually include a row on its taskboard to make the bug fixing visible and to track it.
In these situations a common question is whether the team should assign some number of story points to the work of fixing these legacy bugs.
If the team does not assign a story point value to this work, velocity will show the amount of “forward progress” the team is making each sprint. This has the advantage of making visible that the team is going more slowly through the work than it could if these legacy bugs had been fixed when originally found.
On the other hand, if the team does assign points to the bug-fixing effort, velocity comes to represent the team’s true capacity to accomplish work.
My usual recommendation is to assign points to the bug fixing. This really achieves the best of both worlds. We are able to see how much work the team is really able to accomplish but also able to look at the historical data and see how much went into the bug-fixing story each sprint. Knowing this can be helpful to a team and its product owner. For example, imagine a situation in which the product owner is considering suspending bug fixing for the next six sprints in order to add a valuable different feature into a release. If we know that the team’s full historical average velocity was 25 but that 5 points went to bug fixing each sprint, we know that suspending bug fixing for the next six sprints will result in 30 (6*5) more points of new functionality.