While it is generally true that you can't solve a soft skill issue with technology, there are cases where tooling can help promote greater cultural harmony among team members.

This talk from DevOpsDays Goteborg 2011 covers which types and "classes" of tools can help ease cross-team mismatches. John Vincent, the creator of Noah, will attempt to address some of the issues discussed in his recent blog post:

http://blog.lusis.org/blog/2011/08/22/the-configuration-management-divide/

The video will include a small sampling of tools that fit this mold and provide opinions on what tooling to look out for in the future. The goal is to leave viewers thinking about greater inclusiveness through technology.

devopsdays goteborg 2011 - John Vincent , Sometimes it *IS* about the tools - Solving cultural issues with software from devopsdays on Vimeo.