Over a million developers have joined DZone.

What Makes a Great Operations Leader?

DZone's Guide to

What Makes a Great Operations Leader?

· DevOps Zone ·
Free Resource

Download the blueprint that can take a company of any maturity level all the way up to enterprise-scale continuous delivery using a combination of Automic Release Automation, Automic’s 20+ years of business automation experience, and the proven tools and practices the company is already leveraging.

I've posted a few times about the posts by John Allspaw and this is another instance where I admire what he wrote and think it's worth quoting a few lines:

What are the attributes (other than technical ability/experience) that make a great VP of Technical Operations?

Some good quotes:

Great Ops leaders understand that enduring risk of service outage, failure, and degradation is necessary for evolving and enabling a business, so they don't avoid change, they instead build a straightforward and collaborative way for change (and the accompanying risk) to take place.

You want someone who is haunted by worst-case scenarios but doesn't allow them to paralyze the organization or technical evolution of an infrastructure. Leaders that I admire value solutions and remediation-finding over blame assignment and avoidance.

And, as for many other areas of life:

a great Ops leader is one that continually looks elsewhere for improvement, inspiration, mentoring, and guidance. This means that becoming a great Ops leader isn't an actual achievement, it's a never-ending process involving humility, which in turn means that lists of great Ops leader attributes will always be incomplete. :)

Download the ‘Practical Blueprint to Continuous Delivery’ to learn how Automic Release Automation can help you begin or continue your company’s digital transformation.


Published at DZone with permission of

Opinions expressed by DZone contributors are their own.

{{ parent.title || parent.header.title}}

{{ parent.tldr }}

{{ parent.urlSource.name }}