Over a million developers have joined DZone.

JIRA vs. Bugzilla: Which Is Better?

DZone's Guide to

JIRA vs. Bugzilla: Which Is Better?

While there are several similarities between Bugzilla and JIRA, the systems are very much different. Depending on your needs, you may prefer one over the other.

· Performance Zone ·
Free Resource

Sensu is an open source monitoring event pipeline. Try it today.

JIRA and Bugzilla are the two bug tracking tools that are widely being used by several organizations for quite some time now. These are the latest bug tracking tools that grabbed fame in no time. It's no wonder that both JIRA and Bugzilla training are in huge demand these days.

Are you concerned about the individual performance of these two tools? If these two tools were pitted against each other, which tool would emerge victorious? Which bug tracking tool raises above the other?

To learn answers to these questions, let’s get started.


Bugzilla is a bug tracking tool from Mozilla. It is a piece of software that is known to track millions of bugs. Bugzilla is a popular defect tracking system allows the developers to keep a track of outstanding bugs in the product effectively. There are several bug tracking tools in the market that charge enormous license fees. Despite being a free tool, Bugzilla has several features that its expensive counterparts lack. Consequently, it became a favorite bug tarcking tool of thousands of developers around the globe.

What does Bugzilla do?

  • It keeps track of both bugs and changes in code.

  • It enables easy communication with teammates.

  • It submits and reviews patches.

  • It is responsible for quality assurance.

If you are a beginner, you can quite easily understand Bugzilla simply by looking at the Bugzilla videos that flood the internet. For a more serious approach, enroll for Bugzilla training and you can be an expert in no time.


JIRA is a tool that was developed by Australian Company Atlassian. It is used for issue tracking, bug tracking, and project management.

JIRA, on the other hand, is a paid version. JIRA is also an easily understandable bug tracking tool. With several JIRA videos available online, learning it is quite easy. JIRA is basically an incident management tool but it is commonly used for bug tracking by developers and testers.

What Does JIRA Do?

  • It captures issues.

  • It assigns work.

  • It follows the activities of the team.

  • It keeps a track of all the actions that happened in the project.

Difference Between JIRA and Bugzilla







Drag-and-drop issue prioritization

Not available


Dashboard with customized gadgets

Not available


Real-time release tracking

Not available


Server-side architecture

MySQL, Oracle, PostgreSQL, Perl

J2EE, Tomcat, Lucene, MySQL, Oracle, PostgreSQL

Server load



In terms of workflow, Bugzilla allows admins to define a global workflow with respect to all products simply by editing the transition matrix. Unlike JIRA, Bugzilla allows users to select the initial status of new issues and then allows the admin to configure which transitions need comments. JIRA allows multiple workflows that are applied depending on the issue’s project and type.

In terms of access control, Bugzilla offers flexible but mind-bending features for grouping issues and users and for granting permissions. However, JIRA has a simple model for permissions. It is more conventional and convenient. It is not an easy task to migrate from Bugzilla security groups.

While there are several similarities between Bugzilla and JIRA, the systems are very much different.

Sensu: workflow automation for monitoring. Learn more—download the whitepaper.

bugzilla ,jira ,bug tracking ,performance

Opinions expressed by DZone contributors are their own.

{{ parent.title || parent.header.title}}

{{ parent.tldr }}

{{ parent.urlSource.name }}