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Who has the best intranet team?


What is the purpose of your intranet team? 

How many people should you have in your intranet team? 

What should their roles be? 

How much money should your team have to improve your intranet? 

What is the right level of support from your senior managers?

All of these questions I used to ask when I was the BT Intranet manager and since I left BT I have found clients who also ask me the same type of questions about their intranet team.  Intranet teams mean different things depending on who is asked.  How do you define an intranet team? It is the importance your organisation gives to your intranet and the resources it gives that normally decide your chances of succeeding.

Luckily we have Uju is studying for a MSc in Information System Management & Innovation at Warwick Business School to help find the answers.  She is working with Professor John Baptista and in partnership with ClearBox Consulting.

Uju is researching intranet teams and how they are organised in various organisations within various industries. Factors to be considered include team structure, budget, geographical distribution, organisation size, industry, intranet usage etc. She is researching these topics using a survey and in-depth interviews. She will compare the results with relevant literature and best practice.

Can you please find a few minutes to help by completing Uju’s survey?  She will share the results with everyone who complete the survey at end of the research period.

Thank you in advance for your help from Uju and me.

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