Your IoT Predictions for 2020 (Part 2)
As a journalist, I am privileged to meet some of the most interesting companies, analysts, and experts and asked them their predictions for 2020.
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These been plenty in IoT to keep us occupied. Amongst the deluge of daily news, we've seen 5G reach closer to the mainstream market with the release of the first commercial 5G phones, a plethora of alliances, partnerships and testbed projects.
You may also like: IoT Predictions for 2019
Companies are maturing thanks to series C funding, with IoT cybersecurity providers Armis raising 60m and IoT platform Particle 40m in series C. The ultimate brain-computer interface, Neuralink, is coming closer to reality and Raspberry Pi 4 Model B was launched. We've seen digital privacy preoccupy lawmakers, politicians, enterprises, and consumers.
What can we expect in the year to come? As a journalist, I am privileged to meet some of the most interesting companies, analysts, and experts across the different verticals in IoT. This year, I asked them their predictions for 2020. Here's what they said!
AI Smart Home Support Will Be Embraced
In 2020, connected home self-care and AI-based smart home support will be embraced by smart home service providers (ISPs) and subscribers. Until now, numerous lengthy calls to the service provider support center have become compulsory for dealing with subscriber problems with their smart devices and services.
As the number of connected devices per home increases rapidly along with the services they consume, the mass and complexity of support calls are rising precipitously soon to render the trend unsustainable.
To cope in 2020, a growing number of support issues will be transferred to subscribers themselves in the form of self-care and AI-based support. Artificial Intelligence will be the main enabling technology that either resolves problems automatically in real-time at the source or that makes helpful recommendations to subscribers for self-help. The AI will make use of smart speakers, voice assistants, and smartphones to communicate with subscribers directly, obviating many of those phone calls to the support center.
— Amir Kotler, Co-founder, and CEO, Veego
DIY Home Security Grows
- Growth in self-monitored and low cost monitored DIY security solutions will continue, taking market share from professionally installed home security leaders.
- Major consumer brand investment will drive DIY solutions for home automation and whole home security. Specifically, large consumer brands will invest in platform expansion in the IoT space, building momentum from 2019.
- Adoption of IoT products will continue to accelerate, reaching the mass market as systems get easier to install and prices decline in most product categories.
— Mike Bailey, VP Product Development and Operations, Ecolink Intelligent Technology
Smart Buildings Will Become More Than Connected
In 2020, we will almost certainly see an increase in the use of smart building software to monitor system and IoT equipment used in hospitals, schools, apartment buildings, commercial buildings and more.
Historically, maintenance for both new and aging buildings has been a reactive effort, addressing issues once they occur. Now with IoT and cloud technology connected through a single platform, smart buildings have the potential to become proactive for the first time, using filtered sensor data to understand where issues will occur and address them before they become a problem.
We will likely see an uptick of the use of these software solutions in states where new sustainability initiatives are going into effect. In New York State, for example, the Climate Mobilization Act is demanding a significant reduction in greenhouse gas emissions for all large buildings in NYC. These platforms will help identify where the greatest sustainability inefficiencies exist and allow teams to quickly target and address the issue.
— Mark Pipher, VP and General Manager of FacilityConneX
A Time of Reckoning for BYOD
We live in a world with an endless amount of personal technology, and employees are never hesitant to connect their tech to the company WIFI despite the negative effects it can have on the entire business network.
In today’s enterprise environment, so many applications are dependent on the cloud that an overload of personal tech can disrupt connectivity, halt productivity, and introduce security concerns. If a business does not have sufficient capacity, an influx of personal tech can slow down the network and directly affect employees' productivity.
When unaccounted for personal tech joins the network, employees may have trouble using email, accessing network folders and completing other tasks that are crucial to their job. The wireless printer could become sluggish or the phone system can fail - and that doesn't even speak to the security concerns!
In 2020, we're likely to see more hard-lined policies around "Bring Your Own Devices" (BYOD). At the very least, businesses will limit the amount of personal devices employees can use, if they allow them at all. To avoid personal devices from slowing down business initiatives, IT Directors should move a personal tech to services that are 2.4 GHz only, while the enterprise activities are on 5 GHz
— Roger Sands, CEO, and Co-Founder of Wyebot
Flexible IoT Electronics Manufacturers Incorporate New Materials
IoT has taken off because of lower-cost chip integration which allows manufacturers to create smarter devices without the hefty price tag. Now, however, there is tremendous interest in creating and mass-producing flexible, printed electronics that can be incorporated into the growing IoT environment, as we saw at IDTechEx 2019.
The building blocks for more efficient, cost-effective, high power printed and flexible IoT electronics will continue to be laid out throughout 2020 and investment in the advancement of these technologies is guaranteed.
To make these technologies as reliable and efficient as existing IoT devices, flexible electronics for OLEDs, IoT sensors and batteries require a complex process involving the application of circuitry, logic, and memory, in addition to the discrete on the substrate. Current processes, which involve multiple application steps at high temperatures, risk damaging the substrate.
Throughout 2020 and beyond, we expect to see flexible IoT electronics manufacturers incorporate new materials, including liquid silicone known as cyclohexasilane (CHS) which can be processed at a much lower temperature compared to traditional materials, making it an effective alternative for silicon dielectric creation in next-generation flexible electronics.
— Michael Kraft, CEO of The Coretec Group
Greater Collaboration Between Manufacturers and Standards Leaders
In 2020 we’ll see new levels of industry collaboration as the IoT shifts into a new gear around intelligent living. As a market, we’ve only seen the tip of the iceberg when it comes to the possibilities. Now, consumers are dabbling in devices but are still waiting for things to become easier when it comes to connecting products, resting well that they’re secure and adding value not making life harder.
The IoT will take off when we’ve solved the barriers that have hampered adoption thus far incompatibility – we’re getting close to knocking those barriers down.
Next year will be another period where manufacturers and standards leaders continue carving out the best path forward and then we’ll see the floodgates open with intuitive offerings in 2021 as things “just work” when pairing and sharing.
— Tobin Richardson – President and CEO, Zigbee Alliance
Take a look at Part One for more predictions!
Opinions expressed by DZone contributors are their own.