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Your understanding of Kaizen is wrong

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Your understanding of Kaizen is wrong

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Kaizen is popularly associated with continuous learning or continuous improvement.  However, what people get wrong is who should continuously improve.

Most Agilists and Leanists use Kaizen in the context of team improvement. That is, an agile team should continuously improve, and thus excluding the managers/leaders and the rest of the company. 

This is exactly where the understanding goes wrong.  The true Kaizen involves continuous improvement across the organization starting from the CxOs, and involving the HR department, Finance, PMOs, Sales and marketing. It is also about improving everyday and everywhere. 

So to conclude, you are not really following Kaizen if the expectation for improvement is only for the team (shop floor) and rest are excluded!

Watch this video to hear directly from the master Masaaki Imai, founder of Kaizen Institute:

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