IT admins and DevOps pros are used to fighting fires. They are up at all hours dealing with problems, outages, and failures. Unfortunately, that’s part of their job description. When the proverbial stuff hits the fan, they are the ones that get called. As more businesses have moved to online commerce, delivery, and operations, the problem has only gotten worse. It used to be that you ran your own data centers, network, servers, and applications. If any one of those things on the stack broke, you were on-call and on-site trying to fix it.