OK, so if you didn't guess it, quality software has been on mind a lot over the past two weeks. And why shouldn't it be? It should be foremost in all of our minds (if you're in software development). It's what our customers expect and demand. They don't want buggy, defect ridden software. Unfortunately, things like software quality and testing are usually seen in a budgetary/cost light instead of the customer satisfaction light. I've beaten this point to death already and by now you already know that in my opinion customer satisfaction is paramount. And, anything we could do to improve the quality of our products should be pursued vigorously.