If you do not know me, I work as an Escalation Engineer in Microsoft IIS/ASP.NET Support team in Bangalore, primarily debugging ASP.NET applications of our customers. That’s my day job – to debug other’s code, also any Microsoft Component that’s involved. I ‘m planning to write a series of posts on general troubleshooting, and the steps I typically use to diagnose a customer problem. You could use the same, and it is definitely not a rocket science. If I can do this, you can too!