Richard Durnall is a Principal Consultant for ThoughtWorks based in Melbourne Australia, with over 13 years experience in the high-technology industry. Richard helps ThoughtWork’s clients to improve the efficiency and effectiveness of their IT divisions by applying Lean and Agile techniques to their businesses.
Richard spent a number of years working in the Manufacturing & Supply Chain Systems Division of Ford Motor Company, working with a global team to introduce ‘Lean’ principles to the manufacturing plants and re-align the IT systems to the new processes. Richard was lucky enough to work with a number of Lean experts, some ex-Toyota, and has been applying this knowledge in the IT domain for the last 5 years.
Richard is a frequent author on applying Lean management thinking to IT divisions at his site (https://www.richarddurnall.com) and presents frequently on the applications of Lean in IT.
Richard has spent a number of years working with Agile software development teams and uses his Lean knowledge to resolve the larger organisational issues often experienced by large organisations moving to new working practices.
Richard’s clients include some of Australia’s largest businesses in the financial services, government, print, on-line and service sectors.
Richard is a certified 6-Sigma practitioner and a chartered member of the British Computer Society.