Data quality isn't just a technical issue: It impacts an organization's compliance, operational efficiency, and customer satisfaction.
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Customer identity and access management (CIAM) leverage identity data to create compelling customer experiences. However, various organizations could be at varying levels in their CIAM journey and often need guidance on identifying their level and what steps to take. This guide helps architects to identify the current CIAM maturity level of their organization and the path to become a customer-centric organization.
