How To Ensure Application Quality with Vendor Management Vigilance

Hear Stephanie Moore, Vice President and Principal Analyst at Forrester, discuss a major challenge that 48% of IT executives say they face with existing outsourcing relationships -- poor quality. Expanding on findings in the July 2011 report "Maintaining Vendor Management Vigilance in the Overheated Global Sourcing Market", Stephanie will talk about how quality is at the heart of vendor management---whether in the processes and standards used by your vendors, the staff assigned to your projects, or the application code itself.