Problems Solved by DevOps
DevOps promises speed: delivering value to customers, reducing cycle time, faster time to market, shorter mean-time-to-resolution.
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To understand the current and future state of DevOps, we spoke to 40 IT executives from 37 organizations. We asked them, "What problems are solved by DevOps – where is the greatest value realized?" Here’s what they said:
Deliver Value to Customers
Reduce Cycle Time
- Internally DevOps only way to achieve agility to deliver secure code with insights. Have gates and a well-crafted DevOps process. When you are delivering a new version, it can run side-by-side with the current version and you can compare metrics to accomplish what you wanted to with application and performance metrics.
Time to Market
- Colonial Life took their biggest and most important app and worked to improve it. They felt if we could modernize this one app, user onboarding, then we’ve proven there’s no challenge we cannot address. They've gone from three manual releases per year to seven automated releases. Time is saved in handoffs and in transition, build time has been reduced by one third. Eliminated 10 hours of handoff per week for DBAs. In addition to going faster on new projects, they're able to go back to a backlog of projects and start improving them.
- Being more agile saving cost, Save developer time. While it's a large upfront investment, we're lowering the negative impact of operations. We've accelerated the speed at which we go to market and our ability to scale. We view DevOps as a business enablement tool.
- The two biggest benefits of DevOps are bringing people together, which is at the center of DevOps, and automating labor-intensive activities that reduce creativity and productivity. Both are essential for increasing software quality, getting it to market faster, and driving up business value.
- DevOps enhances overall software quality and enables teams to take innovation, agility, and flexibility one step further, with shorter, iterative processes that serve the business more effectively. With a DevOps culture, deployment, and development to production cycles can go from months to hours, without additional headcount and while decreasing risk through automation. However, despite a focus on speed through “sprint projects,” leveraging a DevOps mentality does not impact an organization’s ability to execute on larger, long-term projects. A DevOps culture does more than just improve technology use: it enables tech pros to reinvent their use of technology, transitioning from a cost center to growth driver. DevOps measures success not by meeting service level agreements, but by delighting users with constant improvement—trusting that end users will reward brands with higher return, new business, or both, and including business metrics alongside system metrics to prove it.
Here's who shared their insights with us:
- Tim Curless, Senior Technical Architect, AHEAD
- Will Hurley, Vice President of Software Lifecycle Services, Astadia
- Lei Zhang, Head of Developer Experience (DevX), Bloomberg
- Ashok Reddy, Group General Manager, CA Technology
- Sacha Labourey, CEO, CloudBees
- Logan Daigle, Director DevOps Strategy and Delivery, CollabNet
- Sanjay Challa, Senior Product Marketing Manager, Datical
- Colin Britton, CSO, Devo
- OJ Ngo, CTO, DH2i
- Andreas Grabner, DevOps Activist, Dynatrace
- Anders Wallgren, CTO, Electric Cloud
- Armon Dadgar, founder and co-CTO, HashiCorp
- Tamar Eilam, IBM Fellow, Next Generation Cloud and DevOps, IBM Research
- Mathivanan Venkatachalam, Vice President, ManageEngine
- Jim Scott, V.P., Enterprise Architecture, MapR
- Mark Levy, Director of Strategy, Micro Focus
- Glenn Grant, President - U.S. East, Mission
- Jonathan Lewis, VP of Product Marketing, NS1
- Zeev Avidan, Chief Product Officer, OpenLegacy
- Tyler Duzan, Product Manager, Percona
- Bradbury Hart, Vice President and Chief Evangelist, Perfecto
- Damien Tournoud, Founder and CTO, Platform.sh
- Bob Davis, Chief Marketing Officer and Jeff Keyes, Director of Product Marketing, Plutora
- Brad Micklea, Senior Director and Lead, Developer Business Unit, and Burr Sutter, Director, Developer Experience, Red Hat
- Dave Nielsen, Head of Ecosystem Programs, Redis Labs
- Brad Adelberg, Vice President of Engineering, Sauce Labs
- Adam Casella, Co-founder and Glenn Sullivan, Co-founder, SnapRoute
- Dave Blakey, CEO, Snapt
- Keith Kuchler, Vice President of Engineering, SolarWinds
- Justin Rodenbostel, Vice President of Open Source Applications, SPR
- Jennifer Kotzen, Senior Product Marketing Manager, SUSE
- Oded Moshe, VP of Products, SysAid
- Loris Degioanni, CTO and Founder, Sysdig
- Jeffrey Froman, Director of DevOps and Aaron Jennings, Engineer, Temboo
- Pan Chhum, Infrastructure Engineer, Threat Stack
- John Morello, CTO, Twistlock
- Madhup Mishra, Vice President of Product Marketing, VoltDB
- Joseph Feiman, Chief Strategy Officer, WhiteHat Security
- Andreas Prins, Vice President of Product Development, XebiaLabs
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